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Large Food Manufacturer Transforms Business Processes


One of the world’s largest coffee and tea companies with over 200 years of coffee expertise was struggling to effectively coordinate global coffee and tea sourcing. The company delivers over 50 brands of coffee and tea to more than 100 markets around the world each year.

One of the world’s largest coffee and tea companies with over 200 years of coffee expertise was struggling to effectively coordinate global coffee and tea sourcing. The company delivers over 50 brands of coffee and tea to more than 100 markets around the world each year.

Problem: The company did not have business process standards for global tea and coffee sourcing. They did not have real-time management information and reporting.

Solution: iRely delivered an efficient, standard process that was fully documented in a simple IT environment for the coffee and tea sourcing organization. iRely’s CTRM integrates seamlessly with SAP OM and SAP master data, enabling real-time reporting and a complete view of their business.

Benefits: Standard business processes. All processes are documented and standardized.
Improved risk management. The company can run custom simulations on demand, quickly and easily.
Business alerts. They receive automatically generated quality notifications triggering the release of coffee.
Business intelligence. They can run custom simulations on demand.
Improved logistics. The company gained real-time tracking of shipments.
Real-time reporting. They can create real-time reports on demand, quickly and easily.
Improved risk management. All futures and derivatives are managed in the CTRM without spreadsheets.
Accurate financial data. Price information is shared from the CTRM to SAP, ensuring all IT systems always have the correct financial data.